About Expedited Courier Group
Expedited Courier Group, a leading Baltimore-based logistics service, is dedicated to providing top-tier messenger and courier services 24/7. We offer reliable, high-quality service at competitive rates, ensuring our customers’ needs are met consistently and efficiently.
At ECG, we enable our customers—medical, pharmacuetical, industrial, automotive, legal, and same-day long-distance—to prosper by delivering their products on time and in a professional manner. Our company will continuously challenge itself to exceed our customers’ expectations by providing leading-edge courier and messenger solutions.
ECG is committed to total customer satisfaction. We know your courier and shipping needs change, so we offer the customization necessary to satisfy your unique delivery requirements. Your delivery deadlines will be met with professional, speedy, efficient, reliable, and individual service. Our aim is to keep customers satisfied with our delivery service. It is this superior customer service that continues to be the hallmark of our courier and messenger success and is the main ingredient that prompts our long list of repeat customers to call us again and again with their most discriminating delivery and courier needs.
Mission Vision & Values
Our Mission
Expedited Courier Group is committed to providing first-class messenger services to its customers at reasonable rates on a consistent basis. We enable our customers to prosper by delivering their products on time in a professional manner. We will continuously challenge ourselves to exceed our customers’ expectations by providing leading-edge solutions to their needs.
Our Vision
To be the industry leader in service quality.
Insurance and Licenses
Expedited Courier Group, Its Employees, and Contractors are fully insured. You may at any time request a copy of our insurance certificate. We are licensed with the Department of Transportation and National Motor Freight Traffic Association, and we are members of the Maryland Motor Truck Association and the Customized Logistics and Delivery Association.
Expedited Courier Group Core Values
Customer Focus
We treat each customer as our only customer and seek to exceed customer expectations.
Sense of Urgency
We anticipate situations and deliver on commitments with a sense of urgency each and every time.
We proactively review our procedures for the benefit of our customers and our company.
Teamwork
We strive to attract, retain, and develop individuals to meet our high standards while promoting diversity.
We make and communicate decisions consistent with our Mission Statements, Vision, Core Values, and Strategy.
Uncompromising Integrity
Integrity and honesty are the heart of our business.
We take pride in and ownership of our work. We are always looking for better ways to create the best value for our customers and for our company.
What Our Customers are Saying
Industries Served
Medical, pharmaceutical, legal, engineering, printing, and industrial parts suppliers looking for immediate courier, rush delivery and logistic support are some our satisfied customers.
Delivery Times
Providing timely delivery is our way to ensure customer satisfaction. Our messenger, delivery and courier services can fit different time and budget sensitivities, and our rates will leave you confident that you have made the right choice.
Long Distance
Do you need to ship across state lines? Expedited Courier Group (ECG) is continuing to expand statewide and can deliver to Virginia, Delaware, West Virginia, and Pennsylvania to meet your needs.